Refund Policy

If you are not completely satisfied with your purchase, we will accept returns of holiday cards within 60 days of purchase. Items cannot be returned if the packaging is open. All items must be returned in new condition with original packaging and contents. Sale merchandise is not returnable for exchange or refund. Price adjustments will not be honored.

To return an item by mail, please repackage your item(s), enclose the packing slip and ship it back to us using an insured, trackable shipping method. If you do not have the packing slip, please enclose a note with your name, billing address, order # and order date. You will be responsible for any return shipping charges.

Our return address is:
ATTN: Krysta Mochi 
Smile Train
633 Third Ave, 9th Floor
New York, NY
10017